Shipping & Returns

Short version: we ship fast, shipping is free within the contiguous US, and if you don't find it to be a fun, valuable game, we'll refund you and you don't have to mail anything back.

Shipping

Free shipping on every order within the contiguous US. No minimum, no fine print.

We ship within 2 business days. Usually the next one. Orders placed Friday afternoon go out Monday.

Delivery takes 2–7 business days after that, depending on how far you are from Missouri. We ship USPS Ground Advantage with tracking.

You'll get a tracking number by email the same day your package goes to the post office. If it hasn't arrived within 10 business days of that email, tell us. You shouldn't have to sit on hold with USPS over a game you bought from us, so we'll deal with the carrier ourselves.

Lost in the mail? If tracking never shows it as delivered, we'll send another copy or refund you, whichever you prefer.

Tracking says delivered, but you can't find it? Check with your neighbors and your local post office first. If it's still missing, email us. We'll file the claim with USPS and send one replacement copy.

We currently offer free shipping to the contiguous United States only — the lower 48 states and Washington, DC. If you're in Alaska, Hawaii, a US territory, an APO/FPO address, or outside the country entirely, email us. We'll figure something out, though we can't promise the shipping cost will feel reasonable.

Wrong address? Email us within a few hours of ordering and we'll fix it before the label prints. If it's already shipped and comes back to us, we'll resend it — we'll just ask you to cover the second postage.

Returns

Here's the problem with a party game: you can't tell if you like it until you've played it with actual people. Reading the box tells you almost nothing. So a return policy that only accepts unopened games is useless — it protects us and does nothing for you.

So we did it the other way.

Play it. If you don't find it fun and valuable, we'll refund you.

You have 30 days from delivery.
Open it. Play it. Get salsa on a card. We don't care about the condition. The whole point is that you actually tried it.
You don't have to mail it back. Return shipping on a $35 game costs about as much as the game is worth to us secondhand, and making you stand in line at the post office to get your own money back is a strange way to treat someone.
We refund the full amount you paid. Not a store credit. Not minus a restocking fee. The whole thing, back to the card you paid with, usually within 3 business days.
One copy per household. This promise covers one copy for each household. If you ordered more than one, any extra copies can be refunded if they come back unopened within 30 days of delivery. You cover the shipping to send them back to the return address on your shipping label.
All we ask: Tell us what you didn't like about it. We're a very small operation and that feedback is worth more to us than the box is.

To start a return, email support@fantasticfallacies.com with the email address you used to order. That's the whole process. No forms, no RMA number, no photographs.

If something's wrong with your copy

Damaged box, missing cards, printing errors, a card that came out blank — email us and we'll replace what's wrong: the missing or damaged cards, or a new box. Free. You don't need to send anything back.

A photo helps us catch printing problems at the factory, so send one if it's easy. If it isn't, don't worry about it — we'll take your word for it.

Copy arrived too damaged to play? We'll send a whole new game. For that one, we'll need a photo of the damage.

Replacing missing or misprinted cards has no time limit. If you open a copy two years from now and cards are missing, we'll still fix it.

Canceling an order

Before it ships: email us and we'll cancel it and refund you in full, same day.

After it ships: it's covered by the 30-day policy above, so nothing is lost. Just let it arrive and email us then.

What we won't do

Being clear about this so nobody's surprised:

Bulk orders (10+ copies) are handled separately and aren't covered by the 30-day refund. Email us before ordering in quantity and we'll talk.
We will decline multiple no-return refunds to the same person or address. Refunding one copy per household is a promise we're glad to keep.
We don't refund games bought somewhere else. If you got it from a retailer or another site, their policy applies. We'll still replace damaged or defective cards, though — that one's on us no matter where you bought it.

Questions

Email support@fantasticfallacies.com. A real person reads it, usually within one business day.